Downloads - Terms and Conditions

If you wish to download/use the game client you must accept these Terms and Conditions at the bottom of the download page.

These terms and conditions are applicable to the website www.terragaming.net and related gameserver(s) and website(s).

This website is operated and maintained by TerraNovita Software BVBA hereafter shortened as "TerraGaming".

Registered Office :
David Tenierslaan 7
2840 Rumst
Belgium

Registration number :
BE 0871.002.788

The Rules of Conduct can be found in the lower half of this webpage.

Use of this website and the services provided via it are conditional upon you accepting the following Terms and Conditions. Unless otherwise specified, your acceptance will be understood from the use of this website and game. If you do not accept these Terms and Conditions, you must not use this website.
These Terms and Conditions are available in English.
You recognize your knowledge of the English language and having fully understand this document's content.

Intellectual property

General.

You hereby acknowledge that TerraGaming owns all intellectual property rights of the content on this web site, including all material associated with :
TerraGaming (TerraWorld Online, TWO, TerraWorld The New Beginning, TNB)
You may not use this material except if explicitly mentioned in these terms and conditions.
The software, documentation and any fonts accompanying this License whether on disk, in read only memory, on any other media or in any other form are licensed, not sold, to you by TerraGaming for use only under the terms of this License, and TerraGaming Software reserves all rights not explicitly granted to you. The terms of this License will govern any software upgrades provided by TerraGaming unless such upgrade is accompanied by a separate license in which case the terms of that license will govern.

Permitted License Uses and Restrictions.

This License allows you to install and use one copy of TerraGaming software on a single computer at a time. This License does not allow you to make the software available over a network where it could be used by multiple computers at the same time. You may not copy, decompile, reverse engineer, disassemble, modify, or create derivative works of the software or any part thereof.

Transfer.

You may not rent, lease, lend or sublicense the TerraGaming software.

Termination.

This License is effective until terminated. Your rights under this License will terminate automatically without notice from TerraGaming if you fail to comply with any term(s) of this License. Upon the termination of this License, you shall cease all use of the software and destroy all copies, full or partial.


TerraWorld Online - The game

Multiplayer Games

To play the game you do require to choose a Username and a Password to get access and to play.
When registrating to the game the first time, you will receive a virtual representation within the game, hereafter referred to as "character"or "account".
The Username and Password are also required to use certain functionality on website and forums.

Your use of TerraWorld Online is also subject to our Rules of Conduct, which can be found in the lower half of this webpage.

Username

You must not choose a Username that infringes the rights of any third party or other users, or which is deliberately confusing or which is offensive, racist, obscene or otherwise unlawful. We reserve the right to ban any Username for any reason.

Password

You agree to keep your Password safe at all times and not to disclose it to any other person. You must ensure that your computer is kept free of viruses and Trojans to ensure the safety of your password. Real TerraGaming staff will never ask you for your current password.

You must inform TerraGaming immediately in case your password comes to the notice of someone other than yourself, or in case you have received aforementioned password from someone other than TerraGaming. All use of our services after valid identification with your password is considered to have been initiated by you. In case there is cause to believe the site's safety has been endangered, TerraGaming reserves the right to change your password.

TerraGaming Account

You agree that your TerraWorld Online character , account and items are and remain the property of TerraGaming. You may not sell, transfer or lend your account to anyone else, or permit anyone else to use your account, you also may not accept an account which anybody else offers you.
We reserve the right to delete all your accounts, block your access to our website and services, and/or take further legal action if you violate any of these terms and conditions. We may delete or modify any account at any time for any reason.

Sign-Up

By signing-up for an account you are opting-in to allow us to store personal information, cookies, etc. as described in our Privacy Policy.

Subscription - Payments

  1. Subscription fee.
    No fee will be charged on creating a character and playing the game.
  2. Optional charges.
    You'll have the possibility to donate for "items" which can be used afterwards in the game. In practise you have to purchase "TerraBucks" (TerraWorld Online currency) through the "Donation Page" first, before one or more items can be bought in the "Item Shop". The exact purpose of each item and the number of TerraBucks to be payed for it, can be found in the Item Shop.

We use following outside billing companies to process donation payments securely :

PayPal :

https://www.paypal.com/.../ua-outside

https://www.paypal.com/.../new_ebay_buyer_intro-outside

PayByCash :

http://www.paybycash.com

http://www.paybycash.com/agree_full.htm

As a player you may not offer and/or sell for real money to other players in any way, any goods you earned during the play. This means that no 'real' trade is possible in items which are meant to be used within the virtual world and with which one wants tot enrich oneselve in the real world, in money as well as material. Only virtual trading which is in line with the scenario of the game is permitted.
TerraGaming reserves the right tot terminate the User's account of the game immediately when it determines such behaviour.

Correct behavior

When using any facility you must not use any language and/or content which may be considered by others to be offensive, racist or obscene, or otherwise infringes the rights of third parties.
Especially, you must not use the chat/forums facility to harass, threaten, scam or deceive other players. You agree that the chat facility is only for role-playing in the game, and is not designed or intended to be used as a forum for other types of discussion. You must not use the chat/forums facility to advertise other websites or products.

You agree that for the purpose of preventing offensive language and cheating we may automatically or manually censor the chat as we see fit, and that we may record or monitor the chat and forums to help us identify offenders. Sexually harassing, threatening, stalking or otherwise harassing others may result in legal action being taken against you.

If you are the victim of the sort of behaviour described above, or receive any other unwanted communications you can report this to our "Support Team". The contact form can be found here:
http://www.terragaming.net/contact

We will inform the competent authorities about any illegal activity of information given or registered on the site.

Cheating

You must not exploit any cheats or errors which you find in our game. Any cheats or errors which you discover must be reported immediately to us.

You must not attempt to use other programs in conjunction with TerraWorld Online to give yourself an unfair advantage. You may not use any bots or macros to control your character for you. When you are not playing the Game you must logout. You may not circumvent any of our mechanisms designed to logout inactive users automatically.

You must not misuse any of our customer service facilities. You must not deliberately enter false information and/or scripts into any of the forms on our website, or in our games. You must not encourage, or attempt to trick other players into breaking our rules.


Provision of service

You must not reverse-engineer, decompile or modify the TerraWorld Online client in any way. You must not use a modified/customised version of the TerraWorld Online client. You must not create or provide any other means by which any of the Games provided by this website may be played by others (including, without limitation, replacement or modified client/server software, server emulators).

Submission of content

Occasionally we may accept ideas and game additions that are submitted by users. You agree that by submitting material for inclusion in TerraWorld Online you are giving us a non-exclusive, perpetual, worldwide, royalty-free license to use and/or modify the submitted material as we see fit. You agree that you will not withdraw the submission or attempt to make a charge for its use. Furthermore you warrant that you are the exclusive copyright holder of the submission, and that the submission in no way violates any other person or entity's rights.

Privacy

The only personal information we collect about you is information which you provide via forms on our website, the game client, or our billing partners websites. (e.g. when you register with us, contact customer support, or sign up for membership).

No personal information is collected when you access the public areas of our website.

To play our multiplayer online games you will need to create an account and provide a username, password and email address.

To make use of our customer support service you will need to provide an email address and information relating to your query. To enable us to provide a better customer support service we may also ask you to provide contact information including: your name, email, address, postcode and country, and to provide a number of security questions which we can use to verify your identity if you require assistance in the future. The questions and the answers you provide are up to you. You may opt-out of providing some of this information but it will limit the effectiveness of our support service if you do.

Cookies

This website uses cookies to track your country (to enable locale enhanced information) and to track where you entered our site from.
We use cookies, ip-addresses, and other unique identifiers in order to identify specific computers that access our services.
We generate and store logs indicating usage of our site and activity in our games.
We store 'save game' and 'game settings' information to enable us to provide a better games service in which your activities and achievements are remembered in the game.

  1. The information collected may be used:
  2. To provide our customer support service, and to verify any claims or requests you make if you use our customer support service.
  3. To enforce our terms and conditions, and prevent hacking activities against our site.
  4. To send service announcements which contain important information about our service, our site, or your account.
  5. To aggregate information to generate anonymous statistics regarding use of our services. We may share this anonymous information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
  6. For our own internal marketing and demographic studies, so we can consistently improve our sites to better meet our visitors' needs
  7. To disclose information to the extent required by law, court order, as requested by other government or law enforcement authority, or to enforce legal rights.

We respect your privacy, except as specified above we will not sell, rent, or disclose your personal information to other companies. We will not use your email address to send you 'spam'.

A special note about children 18 years old and under

TerraGaming encourages parents to spend time online with their children. We urge parents to instruct their children to never give out their real names, addresses or phone numbers, without permission, when using the Internet. No information may be submitted to TerraGaming by persons under the age of 18 without the consent of a parent or guardian, unless permitted by applicable laws.

Third party sites

TerraGaming is not responsible for the privacy practices of third party sites (including the billing company sites we make use of). Whenever you provide registration information on co-branded or private label sites, that data may be shared with the third-party company providing the service. You should make every effort to read the individual privacy policies of such third parties and make an informed decision on your own whether or not to continue based upon these sites' privacy practices and your own discretion. You may opt-out of sharing your information with such providers by choosing not to use that service or content.

Liability

Your liability

If you use this web site for any illegal purpose or for any purpose other than that expressly permitted by these terms and conditions or otherwise in breach of these terms and conditions, you will be liable to indemnify us in full for any loss, liability or costs which we incur arising from or in connection with such use or alleged use.

Our liability

Except as expressly provided in these terms and conditions, we expressly disclaim any further representations, warranties, conditions or other terms, express or implied, by statute, collaterally or otherwise, including but not limited to implied warranties, conditions or other terms of satisfactory quality, fitness for a particular purpose or reasonable care and skill.

We shall not be liable for any harm caused by the exclusion (banning) of IP-address, IP-address ranges and/or computers which have violated the rules specified in these terms and conditions.

We shall not be liable in contract or otherwise arising out of or in connection with these terms and conditions or this web site for consequential, indirect or special loss or damage or any economic losses (including loss of revenues, profits, contracts, business or anticipated savings), in each case, even if we have been advised of the possibility of such loss or damage and howsoever incurred.

Our maximum liability to you in contract or otherwise arising out of or in connection with these terms and conditions or this web site shall be limited to $ 30 , or the sums paid by you to us in respect of any one month period, whichever is greater.

Links to other web sites

This web site may offer hyperlinks to third party web sites or web pages, or refer to links otherwise. TerraGaming exercises no control over and will not assume responsibility for the content or other features displayed on these web sites or web pages. Links made accessible by TerraGaming do not automatically imply TerraGaming's consent to the content offered on these web sites or web pages.

Links to the TerraWorldOnline-site

Creating hyper links to the web site www.terragaming.net is only allowed in case these links are directed to the site's homepage. Deeplinking is not allowed prior to written consent by TerraGaming. Using this site on third party sites or elements of third party sites is equally prohibited (including but not limited to e.g. in-line linking or framing)

General

Availability

We will make reasonable commercial efforts to ensure that this web site / Gameserver is available 24 hours per day without any interruptions. However, we reserve the right to make this website and/or Gameserver unavailable at any time or to restrict access to parts or all of this website / Gameserver without notice.

Cancellation of account

We reserve the right to cancel your account at any time with immediate effect if you breach any of these terms and conditions, or our Rules of Conduct.

Parental guidance

Whilst we reserve the right to monitor and take action upon inappropriate use of this website and/or Gameserver (including the posting of inappropriate or offensive material via the chat facility or otherwise), we cannot guarantee that this web site will not contain any content provided by third parties that is inappropriate, offensive or otherwise objectionable.

Changes to these terms and conditions

Any variations to these terms and conditions shall be inapplicable unless agreed in writing by TerraGaming. We may change or supplement these terms and conditions from time to time, and these changes shall form part of these terms and conditions, even if you do not re-visit this page to re-read the terms and conditions.

Complaints

If you are dissatisfied with this web site or any aspect of it, please contact us here: http://www.terragaming.net/contact

Applicable law

Nothing in these terms and conditions affects your statutory rights as a consumer. These terms and conditions are governed by Belgian law and any dispute connected with this is subject to the exclusive jurisdiction of the Belgian courts.

Server Rules

  • No questionable account names. All bad names will be deleted, and your ip will be blocked.
  • No swearing or questionable language of any kind.
  • Everyone who abuses/harasses another player will be banned from the game/site/forums
  • The staff is very busy so if you have any questions consider if it can be asked on the forums first! We don't have time to answer the same questions over and over again.
  • Do not bug admins. Don't ask to be mapper, admin or officer! If you want to apply use email or the forums (make sure to give enough motivation and info about yourself).
  • Do not bug admins. If you ask an admin a question, and they do not respond back, then they are busy doing something.
  • Never ask admins to help you with gameplay.
  • Do not steal or scam!
  • Do not ask admins for items. Admins are on the server to help players, map or run events. They are not there to give you free stuff.
  • Do not take advantage of new players. Do not bring them to PK (player killing) areas, then kill them or leave them there. If we hear of this, you will be jailed. If a player follows you, warn them not too. If they continue, so be it.
  • If you die and drop an item, that item is far game for anyone who finds it. The person who finds it does not have to give it back. If you do not want to loose something, put it in your vault.
  • You may not modify the TerraWorld Client program in anyway. This is hacking, and will be banned from the server.
  • You may not exploit any bugs in the TerraWorld client/server to your advantage. We want everyone to have an equal chance. Anyone found to be exploiting know bugs will be banned. If you do find a bug mail a description to FVANtom
  • Don't macro and don't tape down the tab key in any way. If you break this rule you will risk loosing all your items or even your account!
  • Don't sell accounts for real and/or ingame money/items.
  • Don't sell items for real money.
  • Your items are your own responsibility. If you lose items we can't be held responsible for it. Not even if someone tricked you or stole them. To avoid getting scammed in trades, use a trading chest.
  • Don't hack
  • Don't give your password to anyone else! We are not responsable for possible damage to your account if you do.
  • We reserve to right to deny access to our game/site/forums when we feel that any of the above rules are violated.
  • Using software that speeds up the client, or overclocking you PC with that effect is not allowed and is a bannable offence!

bg-col.png